bet 188 Privacy Policy

This page describes what we collect when you use bet 188 and how we keep that data protected. We at bet 188 handle your personal information according to applicable data protection law. Our commitment is to be transparent about what we do with your account details, payment records, and activity logs.

When you open an account on bet 188, you provide us with email, phone number, identity documents, and payment method details. We use this information to verify your identity, process deposits and withdrawals, and comply with anti-money-laundering requirements. We do not sell your data to third parties, and we do not use it for marketing purposes beyond service notifications.

What We Collect and Why

Our data collection starts at account opening. We collect your full name, date of birth, email address, phone number, and residential address. We also collect identity documents (national ID, passport, or driver's license) to verify that you are who you claim to be. This verification process, known as KYC (Know Your Customer), is a legal requirement in most jurisdictions where we operate.

When you make a deposit on bet 188, we record the payment method you use—whether that is DANA, e-wallet, mobile banking, local payment, or a bank transfer via online payment, e-wallet, mobile banking, or local payment. We store transaction amounts, dates, and times. We also log your IP address, device type, and browser information each time you log in. This helps us detect unusual account activity and protect against fraud.

We also collect information about your betting and gaming activity. This includes which sports you follow (Liga 1, Piala AFF, Champions League), which live-dealer tables you play (blackjack, roulette, baccarat), and which slot games you try. We use this data to improve our platform, detect problem gambling patterns, and comply with regulatory audits. We do not use it to profile you for targeted advertising.

How We Protect Your Data

We at bet 188 use industry-standard encryption (TLS 1.2 or higher) to protect data in transit. Your password is hashed and salted before storage, meaning we cannot read it even if our servers are compromised. We recommend that you enable two-factor authentication on your account—this adds a second verification step when you log in from a new device.

Our servers may sit outside your jurisdiction. If you are in Indonesia, your data may be processed in data centres in Singapore, Malaysia, or other Southeast Asian regions. We maintain data-processing agreements with all third-party service providers, including payment processors and hosting providers. These agreements require them to follow the same data-protection standards we do.

We conduct regular security audits and penetration tests. We also maintain a data-breach response plan. If we discover that your data has been compromised, we will notify you within 72 hours and provide guidance on how to secure your account.

Your Rights and Our Obligations

You have the right to request a copy of all personal data we hold about you. You can also request that we correct inaccurate information, delete data that is no longer needed, or restrict how we use your information. To exercise these rights, contact our support team with your account email and a copy of your identity document.

We retain your data for as long as your account is active, plus seven years after closure. This retention period is required by anti-money-laundering law in most jurisdictions. After seven years, we delete your personal information unless we are required by law to keep it longer.

• 1
  Account accessYour right

  Request all data we hold about you at any time

• 2
  Data correctionYour right

  Ask us to fix incorrect personal information

• 3
  Data deletionYour right

  Request deletion of data no longer needed for service

• 4
  Contact supportHow to request

  Email us with your account details and identity copy

We at bet 188 do not use cookies for tracking or profiling. We use session cookies only to keep you logged in. These cookies expire when you close your browser. We do not set third-party cookies or allow advertisers to track your activity on our platform.

Your privacy is not a feature we add—it is a foundation we build on.

If you have questions about this policy or how we handle your data, contact our support team. We are available to answer privacy inquiries in English and Indonesian. Our response time is typically within one business day. You can also file a complaint with your local data-protection authority if you believe we have violated your rights.